Browsing articles tagged with " Social Media"

The Effects of Bad Customer Service

By Florist Chronicles  //  Advice for Florists  //  2 Comments

Any good florist knows the value of good customer service, and its importance for building a strong, trustworthy brand. Sometimes though, no matter how hard you try, especially around major holiday’s or other busy floral occasions, you’ll encounter that “zilla” who misunderstood what you were going to design, changed her mind or simply wasn’t one you could ever satisfy.

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